Refund policy

You have the right to cancel your order within 14 days of receipt without giving any reason.

To exercise your right of withdrawal, please send us a clear statement by email to [email protected]. Then return the item to the following address:

Lumea Optics Chiarelli
Kasernenstrasse 37
3013 Bern
Switzerland

The item must be unworn, unused, and in its original packaging.
The return shipping costs are borne by the customer.

After receiving and inspecting the return, we will refund the amount within 7 days to the original payment method.